Internship, Day 2

Monday was my second day at hospice. I called people who hadn't completed certain forms to find out what their answers were to the questions they had left blank, but I didn't get a hold of anyone and had to leave messages. Then I called other people because hospice had mail returned due to incorrect addresses. I couldn't reach most of them but I got the correct addresses for a couple of people. Those I did not speak with I had to send letters to, although that made little sense to me. Why send letters to people telling them that we have been unable to contact them because the address we have on file is incorrect and the mail that was already sent has been returned? Won't the letters we send out to say this be returned as well, for the same reason? Oh, well. I just did as I was told. After that I called people who did not live near Modesto to tell them that information about support services in their area was being sent to them. Then I had to make copies of the information being sent to each person as well as the letter sent with it. One copy went into their file, the other I put into an envelope which I sealed and addressed to be mailed to them. After I was done with that I made more of the kind of phone calls that I had made on Friday. This time they were 6 month calls (I made a mistake in my last blog, it is actually 1 month, 6 month, and 12 month calls that are made - the 3 month call is something that will be implementing this next year). People don't really talk much during the 6 month calls so they went much more quickly than my calls on Friday. I should probably start on my journal sometime soon (I have to write a journal about my internship for school and turn it in so I thought I would just modify the blogs that I write).